Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek support.
Gambling carries risk and should only be enjoyed responsibly by adults who can afford to lose what they wager.
Age Verification
By accessing Star Casino Online, you confirm that you are:
- At least 18 years of age (or the legal gambling age in your jurisdiction)
- Legally permitted to gamble in Australia
- Not prohibited by law from gambling
We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, you must not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending increasing amounts of time and money on gambling
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent gambling
- Neglecting work, study, hobbies, or relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut down or stop gambling
- Gambling as an escape from problems or negative emotions
If you experience these signs, reaching out for help is a positive step toward recovery.
Self-Help Tools & Controls
Star Casino Online provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specific timeframe
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (typically 6 months or longer)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are available in your account settings and can be adjusted at any time. We encourage you to use them to support responsible gaming habits.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling service via phone, online chat, and email for problem gambling support
- Lifeline Australia: 13 11 14 – 24/7 crisis support and counselling
United Kingdom
- GamCare: www.gamcare.org.uk – Free, confidential support for problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme across UK-licensed gambling operators
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org – 1-800-522-4700 (24/7 helpline) – Free, confidential support
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on responsible gambling and addiction prevention
All of these services are confidential and free to access. Speaking with a counselor or advisor can help you develop strategies to manage your gambling and regain control.
Take Action Today
If you are concerned about your gambling or that of someone you care about, please reach out for help. There is no shame in seeking support — recovery is possible, and resources are available.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 (free call within Australia).
Remember: gambling should be fun, not a source of stress or financial hardship. If it has become either, seeking help is the first step toward positive change.